Mobile app privacy policy
Using our mobile app
§ 1 Information about the processing of personal data
(1) In addition to our online offering, we provide you with a mobile app that you can download to your mobile device. Below we provide information about the processing of personal data when using our mobile app. Personal data is all data that can be related to you personally, e.g. name, address, email addresses, user behavior.
(2) The person responsible in accordance with Article 4 Paragraph 7 of the EU General Data Protection Regulation (GDPR) is Falken Tire Europe GmbH Berliner Straße 74-76 63065 Offenbach Tel: +49-(0)69-247 52 52-0, Fax: +49-(0)69-247 52 52-11, (see our legal notice). You can reach our data protection officer at ds@falkentyre.com or our postal address with the addition “the data protection officer”.
(3) When you contact us by email or via a contact form, we will store the data you provide (your email address, if applicable your name and telephone number) in order to answer your questions. If the request is assigned to a contract, we delete the data arising in this context after the deadlines for the contract term, otherwise after storage is no longer necessary [or restrict processing if there are statutory retention obligations.
(4) If we use commissioned service providers for individual functions of our offer or want to use your data for advertising purposes, we will always carefully select and monitor these service providers and inform you in detail about the respective processes below. We also mention the defined storage period criteria.
§ 2 Your rights
(1) You have the following rights vis-à-vis the person responsible with regard to personal data concerning you:
– Right to information
– Right to rectification or deletion
– Right to restriction of processing
– Right to object to processing
– Right to data portability
(2) You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
§ 3 Processing of personal data when using our mobile app
(1) When you download the mobile app, the necessary information is transferred to the App Store, in particular your user name, email address and customer number of your account, time of download and the individual device identification number. The app store also independently collects various data and provides you with analysis results. We have no influence on this data processing and are not responsible for it. We only process the data to the extent necessary to download the mobile app to your mobile device.
(2) When using the mobile app, we process the personal data described below to enable convenient use of the functions. If you would like to use our mobile app, we process the following data, which is technically necessary for us to offer you the functions of our mobile app and to ensure stability and security, so it must be processed by us. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter f GDPR:
- IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (page visited)
– Access status/HTTP status code
– amount of data transferred in each case
– previously visited page
– Browser
- Operating system
– Language and version of the browser software.
(3) In order to provide the services of the app, we also need your device identification, unique number of the device (IMEI = International Mobile Equipment Identity), unique number of the network subscriber (IMSI = International Mobile Subscriber Identity), mobile phone number (MSISDN), MAC address for Wi-Fi usage, name of your mobile device, email address.
(4) The mobile app does not use cookies.
The mobile app is downloaded to your mobile device and can be used without access to the internet. When you use them, no personal data is collected.
(5) In iOS you have various options to largely limit advertising and tracking. Tracking generally takes place via the so-called “Advertising Identifier” (IDFA). This is a unique, but non-personalized and non-permanent identification number for a specific device provided by iOS. The data collected via the IDFA is not linked to other device-related information. We use the IDFA to provide you with personalized advertising and to evaluate your usage.
If you access the “Data protection” option in the iOS settings, you can largely deactivate the advertising evaluation under “Tracking”. If you enable the “Allow apps to request tracking” feature, our app will ask you whether you agree to advertising the first time you use it and you can enable or disable advertising. Additionally, in the Privacy option, you can select Apple Advertising and turn off Personalized Advertising. In the “Analysis & Improvements” option, you can also disable the “Share iPhone Analytics” and “Improve Siri & Dictation” functions, which means that no static information about your use of iOS is sent to Apple. We would like to point out that if you restrict the use of the IDFA, you may not be able to use all the functions of our app.